Intake & quoting
Enquiries arrive structured instead of buried in inboxes. Quotes calculated from your real pricing rules, not re-typed from memory.
SERVICES
What we build.
Every business runs on workflows — quotes, approvals, artwork, orders, updates, reports. We turn the manual versions into systems: apps, AI agents, databases, dashboards and integrations that do the busywork for you. Here's what that looks like in practice.
01 · PROCESS AUTOMATION
Turn how-you-work into a system that works for you.
We map how work actually moves through your business — every email, form, spreadsheet, approval and chase — then rebuild it as one connected workflow with triggers, validations, approvals, generated documents and tracked outcomes.
Approvals & documents
Proofs, sign-offs, order confirmations and spec sheets generated and routed automatically, with a full history of who approved what, when.
Updates & chasing
Customers told what's happening at every stage without anyone writing another 'just an update' email. Follow-ups fire themselves.
APPROVAL CHAINS
DOCUMENT GENERATION
TASK ROUTING
STATUS TRACKING
REORDER REMINDERS
EXCEPTION HANDLING
Modelled saving: 35 hrs/week.
A UK badge & merchandise supplier's quoting, artwork proofing and production tracking — one connected workflow.
02 · AI AGENTS
AI where it earns its place. Nowhere else.
We don't sprinkle AI on for the badge. Agents get deployed on the jobs they're genuinely good at — reading, classifying, extracting, drafting and triaging — always with clear rules for when a human takes over.
Reading & extraction
Turn emails, PDFs and forms into structured data: customer details, quantities, specs, deadlines.
Drafting
First drafts of replies, quotes, proofs and summaries — your team approves, edits or rejects.
Triage & routing
Every incoming job classified, prioritised and routed to the right person or the right automation.
Decision support
Flag the exceptions worth human eyes: unusual orders, risky requests, missing information.
Where we won't use AI
Final pricing without rules to check it against. Anything customer-facing that hasn't been reviewed. Decisions you'd want a person accountable for. If a plain database query or a simple rule does the job, we use that — it's faster, cheaper and never hallucinates.
INTAKE PARSINGAGENT DRAFT
AGENT DRAFTHUMAN APPROVAL
HUMAN APPROVALREADY
03 · WEB APPS & PORTALS
The screens your team and customers actually use.
Automation needs a front door. We build the portals, dashboards and internal tools where work gets seen and done — fast, clear, and designed for the people using them at 4:45 on a Friday.
CUSTOMER PORTALS
ARTWORK APPROVAL SCREENS
INTERNAL TOOLS
QUOTE BUILDERS
JOB BOARDS
ADMIN CONSOLES
Example: an artwork proofing screen where customers place their logo on a product, see a safe-area-checked preview, and approve a specific version — no email ping-pong.
See it in the badge case study →
04 · DATA & DASHBOARDS
One source of truth, visible at a glance.
Spreadsheets scattered across desktops are where businesses lose money quietly. We build structured databases that hold your customers, jobs, prices and history in one place — with dashboards that show you the state of the business live.
Operational records
Customers, enquiries, quotes, orders, versions, approvals — related properly, searchable instantly.
Audit trails
Who did what, when. Every status change logged. Disputes end quickly when the history is a click away.
Live dashboards
Jobs in flight, quotes waiting, bottlenecks forming, money on the table — on one screen.
Your data stays exportable. Always. It's yours — contractually, not just technically.
05 · INTEGRATIONS
We connect what you have. We don't make you start over.
Your accounts package, payment provider, email system and website already work. We build the connectors and middleware that join them into one flow — so data is typed once and appears everywhere it should.
We rent the commodity rails — payment processing, email delivery — from the providers who do them best, and build only what makes your business different. You never pay us to rebuild Stripe.
hub
EMAIL
FORMS
CRM
ACCOUNTS (e.g. Sage)
PAYMENTS (e.g. Stripe)
YOUR WEBSITE
06 · MANAGED WEBSITES
Websites that win local work — built and managed for you.
For trades and local businesses we design, write, build, host and maintain your website on a simple monthly plan. You run the business; we run the site.
Designed & written for you
Hosted, secured & updated
One monthly price
HOW IT WORKS
Small first step. No lock-in. Honest numbers.
01
Scope (free)
A call and a workflow-mapping session. You get a written map of the process, where the hours go, and what's worth automating — whether or not you hire us.
02
Pilot build
A fixed-scope, fixed-price first build that attacks the biggest bottleneck. Weeks, not months. You see real output before committing further.
03
Extend
Add the next workflow, the next product line, the next integration. Each stage priced before it starts.
04
Care & improve
A monthly plan covers hosting, monitoring, support and continuous improvement. Cancel with notice; your data leaves with you.
Every business is different, so we quote after the scoping session — but you'll always know the price before work starts, and the calculator on the homepage gives you an honest sense of what's recoverable.